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| Beatrix Potter | Border Fine Arts | Character figurines | Collectibles | Lilliput Lane | |
There are our terms and conditions. Please read them with care.
DELIVERY
Delivery to the UK costs £3. We usually despatch items within 3-5 working days of order. If you need your order delivered overnight, we offer an express delivery service. Please note that this service requires notice by telephone before 11am the day before delivery. Highlands of Scotland, Offshore Islands, Northern Ireland and other countries outside the UK may incur extra delivery costs, please enquire. We aim to despatch your order within 3 working days from receipt. However, should there be a stock shortage on your order, we will contact you to inform you of the likely delivery time.
You have the right to cancel your order with us within 7 working days from the day after the day on which you receive the goods that you have ordered. You do not have to give a reason for cancelling the order within this time. To return goods to us, we strongly recommend that you use a recorded/insured delivery service for returning goods. We regret that we cannot be held responsible for goods lost in transit. It is your responsibility to return the goods to us. Please return goods to: Our Favourite Things, Unit 1, Battersea Business Centre, 99 -109 Lavender Hill, London SW11 5QL . Where at all possible, we would appreciate it if you could either email us (sales@rjbstone.com) or telephone us (0207 228 0281 - customer services number open from 10am to 5pm Monday to Friday excluding bank holidays) before returning goods, however this does not affect your rights. Any items which are returned for refund or exchange must be received back with us in a new and unused condition, in their original immediate packaging, along with the relevant RJB Stone receipt. Where a refund is required, we will return your money within 30 days of cancellation. If an alternative item is required, please specify product code and colour. Please note that if the item is not faulty, and you require goods in exchange, a further carriage charge may be required. These statements do not affect your statutory rights.
We accept: VISA, MASTERCARD, SWITCH, DELTA, JCB credit/debit cards. We also accept cheques made payable to RJB Stone Ltd. Please note that cheques not covered by a guarantee card will take up to ten working days to clear. Please do not send notes or coins through the post.
While the prices and specifications given on this website are checked to the best of our ability, no responsibility can be taken for errors or omissions. We reserve the right to alter prices and specifications without further notice. We will endeavour to inform you of any changes affecting your order.
Email: fionawilson@daisybroadband.co.uk Telephone: 015394 36616
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| Haddows Gifts |
| Welcome to Haddows giftshop Mainland UK p&p: £3:50 for orders under £23 £5 for orders over £23 If you are looking for a piece that you can't see on our website, please call us on 015394 36616 and we'll do our best to help |
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